Frequently Asked Questions!...

Check out our collection of the most frequently asked questions.
You may also contact our team by phone or via contact us form if you don't find the answer to your question(s)!

Below are the Answers to the Most Asked Questions...

# # Questions Click to Order
1 How much does your company charge for a new website?

A new website design is quoted based on the needs of each individual project. Every website is unique and requires different components.

We will design and develop your custom website(s) according to your specifications and how best you would like it to reflect your small business ideas.

So the price may vary from 500.00 - for "5 pages fully responsive HTML/CMS sites" to "15000.00 USD or even more - for more complex projects". But rest assured, a quote will be given to you depending on the information you provide.

2 What is the cost to redesign / customize an already existing site?

It all depends on the complexity of your request. Your final price will be based on the information you have provided. But usually not more than you can handle. Our team of professional designers is always willing to accommodate our clients for the benefit of both parties.

3 Do I need a Domain Name prior to web design project?

We believe you should.

One of the most essential prerequisites for setting up a successful online presence is the domain. It is what visitors will observe first when they discover your web site and what they will identify you with. It's all about brand recognition.

Brand recognition starts with the very name of your business. The way you communicate it out to your audience could have a great impact on your success.

In fact, many experts on the subject suggest that in order to ensure a positive brand image right from the start, it’s recommended to register your domain for at least а few years in advance. This way, if a trust-sensitive prospect performs a WHO’S lookup on your domain online, they will see that you have serious business intentions.

4 How long will it take to complete a new website?

Depending on the type of website you would like us to create, it may vary from four(4) to eight(8) weeks.

Just remember this, the pace of any project is mostly determined by the client.

How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready - all this affects the speed of completion.

5 Do I need to be a local to enlist your services?

Absolutely not!

We work with clients all over the world. In fact, most of our developers don’t even live in the same country. So contact now and let us take your business to new heights!

6 Will I be able to update the site myself when it's finished?

Yes! You will take control of your website and learn to manage it on your own.
But our doors are always open to assist you should you require any help from us.

7 Can you maintain my site for me?

Sure we can!
Please send an Email to us or use our Request a Quote Form requesting maintenance services for your site and we will get back to you with all the necessary information.

8 What are your payment plans?

It all depends on the type of project you have requested. Some may require a full payment before we can start with your project, and others may require 50% down before we can start and then the remaining 50%, is due when we are ready to launch your site.

How will you pay for our services?

At the moment, we accept direct deposits to our Bank Account, as well as through Payoneer using your debit or credit card.

The only requirement with Payoneer is that you must create an account with them to process payments when an invoice has been sent to you. Payoneer accounts can be created by Clicking Here.

Once your Payoneer account has been approved, you will need to send an email to our Sales Team with your full name and email address used to create the account with Payoneer, in order for us to send you an invoice for payment.

9 How much input do I have to provide in the process?

Your input and feedback is really important. The more information we receive from you, the better. It is the only way we can develop just the right look and functionality of your website.

10 Who writes the content for the site?

We honestly believe that it should be you. You are the expert on your business, so it's best if it comes from you.
But If you ever need help, we can always find a team of copywriters that can help you do the Job at an additional cost.

11 Where should my website be hosted?

Most of our Client's sites are hosted with

Why? Because of the simplicity and speed of their Control Panel. With Hepsia Control Panel, our clients are able to manage both domain(s) and website(s) from one singular location.

But if you have a different location where you would like to host your site, then tell us and we will be more than happy to migrate it there.

12 Do you offer website migration services?

Yes, we do.
The web site migration service on offer at EagleProWeb.Com is completely free of charge and involves moving all your web files, databases and emails from your present hosting provider to your brand-new web hosting account with us.

We will also update all the configuration settings necessary for your websites to be completely operational on our state-of-the-art cloud web hosting platform.

13 What data will I have to provide to your WMD?

Our Website Migration Department (WMD) will require the name of the web site that you would like us to move. We will also require login credentials to your old hosting account so that we can get the files associated with your website.

14 How long will it take for my website to be transferred over?

We strive to implement all website migrations as fast as possible. Yet, we don’t have a fixed time frame for website migrations.

There are several things that you need to consider.
The very size of your site and the workload of our website migration staff, etc. We constantly try to accomplish each migration within 48 hours. With smaller sites, our staff usually manages to finish in under 24 hours.

15 What about downtime? Will my site be offline while doing the transfer?

While we move your website, it will be available both in your hosting account with us and in your account with your old hosting provider.

When the transfer is done, we will make certain that everything is working properly and that the integrity of your web content is not affected prior to telling you that the transfer is complete.

After that, we will tell you how to move the domain over to your hosting account with us and how to change your DNS records.

16 Can I trust you with my hosting account credentials?

Sure you can.
User privacy is indeed one of our prime responsibilities. That is why, both our payment page and our CP login page are secured with enterprise-class digital certificates.

We employ security measures, which include, but are not limited to: physical, digital and managerial methods to safeguard the information that we assemble on the World Wide Web.

And we also have a very detailed and rigid Privacy Policy, which describes the types of information that we gather.

17 Which web hosting providers can you migrate data from?

We can migrate your website from any hosting provider or any Linux-based hosting platform, given that we can gain access to the Control Panel and there is FTP access available.

The only web sites that we are unable to migrate are those based on closed-source software apps such as; Wix, BaseKit, Jimdo, Website Tonight, Squarespace and Mr Site.