Welcome to our comprehensive FAQ section, where you can find answers to our most frequently asked questions. If you can't find what you're looking for, please feel free to contact our friendly team for further assistance. We're always here to help and can be reached by phone or through our convenient contact us form.
Web Design Services
Payment Plans & Accepted Methods of Payments
Web Hosting Services
Site Migration
Domain Services
A new website design is quoted based on the needs of each individual project. Every website is unique and requires different components.
We will design and develop your custom website(s) according to your specifications and how best you would like it to reflect your small business ideas.
So the price may vary from $500.00 - for "5 pages fully responsive HTML/CMS sites" to "$15,000.00 USD or even more - for more complex projects". But rest assured, a quote will be given to you depending on the information you provide.
It all depends on the complexity of your request. Your final price will be based on the information you have provided. But usually not more than you can handle. Our team of professional designers is always willing to accommodate our clients for the benefit of both parties.
Depending on the type of website you would like us to create, it may vary from four(4) to eight(8) weeks.
Just remember this, the pace of any project is mostly determined by the client.
How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready - all this affects the speed of completion.
Absolutely not!
We work with clients all over the world. In fact, most of our developers don’t even live in the same country. So contact EagleProWeb.com now and let us take your business to new heights!
Yes! You will take control of your website and learn to manage it on your own.
But our doors are always open to assist you should you require any help from us.
Sure we can!
Please send an Email to us or use our Request a Quote Form requesting maintenance services for your site and we will get back to you with all the necessary information.
Your input and feedback is really important. The more information we receive from you, the better. It is the only way we can develop just the right look and functionality of your website.
We honestly believe that it should be you. You are the expert on your business, so it's best if it comes from you.
But If you ever need help, we can always find a team of copywriters that can help you do the Job at an additional cost.
It all depends on the type of project you have requested. Some may require a full payment before we can start with your project, and others may require 50% down before we can start and then the remaining 50%, is due when we are ready to launch your site.
We accept various payment methods: on-hand payments when customers visit our office, bank deposits, SunCash Bahamas (a local online payment option), and PayPal, which is primarily used for our in-house CMS site extensions that we sell.
Yes, we have 14 days money-back guarantee. If you have problems getting extensions to work, we will be happy to provide a full refund within 14 days of the original purchase.
After 14 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. Please visit our Refund Policy Page for more details.
Most of our Client's sites are hosted with EagleProHost.com
Why? Because of the simplicity and speed of their Control Panel. With Hepsia Control Panel, our clients are able to manage both domain(s) and website(s) from one singular location.
But if you have a different location where you would like to host your site, then tell us and we will be more than happy to migrate it there.
Sure you can.
User privacy is indeed one of our prime responsibilities. That is why, both our payment page and our CP login page are secured with enterprise-class digital certificates.
We employ security measures, which include, but are not limited to: physical, digital and managerial methods to safeguard the information that we assemble on the World Wide Web.
And we also have a very detailed and rigid Privacy Policy, which describes the types of information that we gather.
Yes, we do.
The web site migration service on offer at EagleProWeb.Com is completely free of charge provided that you have hired us to customize your website and so on. The migration will involve moving all your web files, databases and emails from your present hosting provider to your brand-new web hosting account with us.
We will also update all the configuration settings necessary for your websites to be completely operational on our state-of-the-art cloud web hosting platform.
Our Website Migration Department (WMD) will require the name of the web site that you would like us to move. We will also require login credentials to your old hosting account so that we can get the files associated with your website.
We strive to implement all website migrations as fast as possible. Yet, we don’t have a fixed time frame for website migrations.
There are several things that you need to consider.
The very size of your site and the workload of our website migration staff, etc. We constantly try to accomplish each migration within 48 hours. With smaller sites, our staff usually manages to finish in under 24 hours.
When the transfer is done, we will make certain that everything is working properly and that the integrity of your web content is not affected prior to telling you that the transfer is complete.
After that, we will tell you how to move the domain over to your hosting account with us and how to change your DNS records.
We can migrate your website from any hosting provider or any Linux-based hosting platform, given that we can gain access to the Control Panel and there is FTP access available.
The only web sites that we are unable to migrate are those based on closed-source software apps such as; Wix, BaseKit, Jimdo, Website Tonight, Squarespace and Mr Site.
We believe you should.
One of the most essential prerequisites for setting up a successful online presence is the domain. It is what visitors will observe first when they discover your web site and what they will identify you with. It's all about brand recognition.
Brand recognition starts with the very name of your business. The way you communicate it out to your audience could have a great impact on your success.
In fact, many experts on the subject suggest that in order to ensure a positive brand image right from the start, it’s recommended to register your domain for at least а few years in advance. This way, if a trust-sensitive prospect performs a WHO’S lookup on your domain online, they will see that you have serious business intentions.
Finding a good domain name is becoming harder and harder due to the growing number of websites on the internet. That's why, if you come across such a domain name that is suitable for your business or personal website, it is recommended that you register it right away, even if your website is not ready yet.
You can register a domain name with a provider such as EagleProHost.com or search for a domain registrar of your choice.
When choosing a domain name, it's important to consider factors beyond just the name itself. Here are a few things you may want to think about:
1 - Brandability: Which name is more memorable and easier to pronounce and spell? Ideally, you want a name that people will be able to remember and type into their browser without too much difficulty.
2- Availability: Is the exact domain name you want available for purchase? If not, are there similar options you could consider?
3- SEO: Does the name include any relevant keywords or phrases that could potentially help with search engine optimization (SEO)? This is less important than it used to be, but can still be a factor to consider.
4- Legal issues: Are there any trademarks or other legal issues associated with either name that could cause problems down the line?
In essence - By taking these factors into consideration, you can choose a domain name that is memorable, easy to spell and pronounce, available for purchase, SEO-friendly, and free of potential legal issues.
